Showing posts with label Frustration. Show all posts
Showing posts with label Frustration. Show all posts

Monday, June 14, 2010

I HATE My Car

This is my dream car, not because it's old and worth a fortune, but because I can safely assume that it has no COMPUTER under it's hood!
First off let me say since I started the Change I've become a forgetful Ditz who never apparently looks at the back of her car. Or more importantly at my car's license plates. At least that's the impression I got from the nice Police Officer who stopped me and politely informed me that my licence plates had expired in February. Gulp, with a $75.00 ticket in my hand I proceeded to try and rectify this.
Over the years I have driven some old heaps for cars. In the early years of our marriage I can remember a few trips to junk yards for engine parts and a few cars held together with duck tape and twine. But those years have not been around for awhile. Now I have nice cars with computers. Unfortunately computers and myself have problems getting along together. My car works purrfectly except that occasionally the computer goes haywire and kicks the engine light on. Nothings wrong with it and it goes off after a few months. The mechanics say I could put a new computer in it, but that is very expensive and since everything works, I just drive it and ignore the red engine light. This truce between me and my car's computer has been pretty amicable for the past year. Except apparently you can't pass the Missouri Emissions Test and re-license your car when the engine light is on in your car. You see during the inspection when they hook up their computer to my computer in the car, my computer apparently tells it "This women is a ditz and I won't work for her, I'm on strike!" Our mechanic reset the computer which turned off the engine light and apparently the 5 monitors that the Emissions computer needs to hook up with to pass the test. They sent me home last Friday telling me I need to drive my car about 100 to 200 miles to get the monitors to restart, but be sure I don't drive to much so the engine light won't come back on again. Baffled I obediently drove the car 200 miles over the weekend, trying to avoid anymore polite Police Officers, hoping if I met another my storey would make some sense and I wouldn't get another ticket. Long story short, back to the shop today. Only half of the monitors have turned on so I'm back to driving again, trying to figure when it's enough to kick in the other monitors but not enough to kick on the engine light.
As I said before --- I HATE COMPUTERS, I want a Model T
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Thursday, February 18, 2010

Yay, I got back on my website, but is Big Brother Looking over my shoulder☻

After all that frustration last night, it was kinda funny that to report the problem all's I had to do was post it on my blog. When I checked my blog this morning I had a comment on it from Tripod it said "Joe Pranevich Says: Found your post and wanted to say that we are sorry that you are frustrated. We are frustrated as well - AT&T is not responding to our phone calls, they won't give us anyone to talk to to help resolve this problem, and they are telling our customers that call them that we have "a virus" without providing us any way to identify the problem they have discovered or any way to tell them when it's fixed. We continue to try and work on the issue. I'll let our CS team know that you had a difficult time finding the answer on our site and see if they can make it more obvious. JP" That was neat, They just magically checked my blog and saw my problem and were going to solve it for me. Hey that's even better than a real live person answering the phone and happily fixing my problem, so much more convenient. This afternoon I received another comment from him stating "Joe Pranevich Says: We were able to reach the right department today and they have removed the block. They tell us that all AT&T customers should be able to access the site in a few hours. Please let us know if you still have difficulty after that." Thank you so much Joe, I clicked on my website and it popped up no problem. That was so nice of you.
This is such a neat way to solve life's difficulties. Here's my next problem, I'm sooooooo frustrated, You see my garbage has to go to the curb, tomorrow is garbage day, and baby it's soooooo cold outside, hehehe. Hey, a girl can wish can't she! I do have a question thou, If Tripod is checking the Internet for disgruntled customers, Who else is looking, I mean is Big Brother looking over my shoulder too?

I'm so frustrated

Sorry, I just have to vent.
I've spent most of the day trying to find out why I can't view my website. Every time I go to it the page just turns into an error page stating Internet Explorer cannot display the web page. I spent 3 hours trying to report the problem to Tripod, Lycos, AT&T Most of the Help areas are just listings of Helpful problems that are not mine, Others Just pop up to that danged Internet Explorer cannot display the web page page. What ever happened to just saying Hey were sorry you have a problem just email us your problem to this email address or even call this phone number and a real live person will be happy to answer the phone and fix your problem. I really don't want to go to a members forum where other members like me may has some helpful answers to my problem. I want someone who works for one of these places to help me fix my problem. I did go to that forum though and would of posted my problem but there was nothing to click on like a post button or a send button to tell the other members what my problem is.
Then I finely found this posted at Lycos Help desk Knowledge base, it says "We are investigating some issues with Tripod where customers report that they can't access their websites. It appears that this problem only occurs for those using AT&T as their Internet service provider. Please report any difficulties as well as any response you may receive from AT&T. Thank you."

Here more fun They asked me to report my difficulties to them but they didn't say how to report them to them.

Hey people your talking to a person who once deleted Windows off her computer. The computer repair man had to put a new mother board in my computer to fix that. Apparently once you delete Windows its like you deleted the brain. Now they expect me to figure out how to report a problem to them. Go figure

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